LUNCH N LEARN ON DEMAND
LUNCH N LEARN
Training BY humans FOR humans
In a world full of AI and automation, it’s easy to forget that learning is a human experience.
This session explored how curiosity, empathy and creativity remain at the heart of great training design and why a one-size-fits-all tech solution rarely lands as well as we hope. We discussed how to take a human-first approach to design, choose the right tools for the right tasks, and create learning that engages both the head and the heart.
In particular, we covered how to:
💡 Use design thinking to guide human-centred design decisions
💡 Know when to rely on human judgement vs. when technology can help
💡 Create learning that feels relevant, authentic and genuinely impactful
