As training budgets appear to be under constant review, the number of learning options grows, and an increasing number of training providers in the marketplace, the issue of evaluation gains a higher profile. Increasingly, stakeholders want to know that by investing their money in a training solution, they will get real results, and value for money.
Evaluating training is always very difficult because it can be hard to isolate the effects of training from other things that impact the effectiveness of training and transfer of learning. But we owe it to ourselves and our stakeholders to try.
This PRACTICAL guide uses Kirkpatrick's model and considers what each levels means in reality.